Introduction

This handbook is a small effort to make Indian workers aware of their basic rights, social security, labour laws and emergency support in simple language. Many workers still do not know what their minimum wage is, what PF/ESI is, why an appointment letter is important, how to get compensation for an accident, or what their legal rights are.

1

Who is a Worker?

A worker is a person who earns a livelihood in exchange for their own labour.

  • Goods Shed Worker
  • Construction Worker
  • Delivery Worker
  • Factory Worker
  • Truck / Loading Worker
  • Contract Labour
  • Gig Worker
  • Agricultural Worker
  • Woman Worker
2

Fundamental Rights of a Worker

Right to Fair Wages

Law: Code on Wages, 2019. Every worker must be paid the prescribed Minimum Wage.

Right to a Safe Workplace

Law: Occupational Safety, Health and Working Conditions Code, 2020. Benefits: drinking water, toilet, rest room, safety equipment, light and ventilation.

Right to an Appointment Letter

Without an appointment letter there is no proof of employment, PF/ESI problems arise, and compensation becomes difficult.

Right to an Identity Card

Every worker must carry an identity card issued by the employer.

Right to Equal Pay

Male and female workers must receive equal pay for equal work.

3

PF (Provident Fund)

What is PF?

Employees' Provident Fund Organisation — a future savings scheme for workers.

Benefits

Retirement fund, pension, emergency withdrawal, death benefit.

Important

Obtain your UAN number and check your PF passbook regularly.

4

ESI (Employees' State Insurance)

What is ESI?

Employees' State Insurance Corporation — health protection scheme for workers.

Benefits

Free treatment, medicine, hospital, accident benefit, maternity benefit.

5

E-Shram Card

Who Can Register?

Unorganised workers.

Benefits

National database, insurance cover, access to future government schemes.

6

What to Do After an Accident

  1. Get immediate medical treatment
  2. Inform the employer in writing
  3. Collect the medical report
  4. Note down witness information
  5. Contact the Union / Labour Office
7

What to Do If Salary Is Not Paid

  1. File a written complaint with the employer
  2. File a complaint with the Labour Department
  3. Take Union support
  4. You can file a case in the Labour Court
8

Rights of Women Workers

  • Maternity Benefit
  • Safe Workplace
  • Protection from Sexual Harassment
  • Separate toilet and rest room
9

Rights of Contract Labour

  • Minimum Wage
  • Safety
  • Working Hours
  • Compensation
10

Worker and the Law

  • Labour Department
  • PF Office
  • ESI Office
  • Labour Court
  • Human Rights Commission
11

Emergency Helpline

BSSU Worker Helpline provides legal support, PF/ESI help, accident support and social security help. Call +91 70032 66962 any time.

12

The Strength of Organisation

A single worker may be weak, but an organised workforce is the power of change.

Important Advice

Keep photocopies of all documents
Keep proof of salary
Always carry your ID card
Register for E-Shram
Obtain your PF number
Stay connected with the Union

The Worker's Oath

"I am a worker.
I will know my rights,
I will make other workers aware,
I will stay united,
And I will struggle to live with dignity."